Privacy Policy

A legal disclaimer

The information we collect is used to help us improve your experience with our Web site. As we add capabilities to our site, we will ensure that strict privacy standards are upheld. If we decide to change our privacy policy, we will post the changes on this page to keep you up to date on the information we collect, how we use it, and under what circumstances (if any) we disclose it.

What information do we collect?

Our Web server automatically recognizes the domain name of your Internet service provider whenever you visit. Our Web server also reports the total number of visits to each page on our site. We collect any information volunteered by consumers, such as answers to survey questions. During account creation of users, we will collect users’ full names, phone number, email address and account credentials. When the user books appointments, we will be collecting service numbers and building addresses as part of the process.

Is the information secure?

When you fill out a form on our site, your information is transmitted using encryption technologies. If you are sending information to our Internet e-mail address, please remember that your message is subject to viewing, alteration and copying by potentially anyone on the Internet. Please send confidential correspondence via U.S. mail or call Cimplesoft to find out other secure means of carrying out the correspondence. We are not responsible for the security or confidentiality of communications you send us through the Internet using the e-mail process.

How do we use the information?

xDuler collects and uses user information for the listed reason:

Service Provision: to provide the offered service we will need to provide the municipalities the required information to send out an inspector and communicate with users (address, contact information)
Communication: to allow the inspector to communicate with the client through notifications
Improving the app: Enhance the experience and app through analyzing the needs and preferences of our users
Users have the right to access and delete their personal information held by us. Users can exercise these rights by contacting us through the provided channels.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.